Welcome to Suvidha Loan App. Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application and website.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you use our services, we may collect:
- Full Name
- Mobile Number
- Email Address
- Date of Birth
- Address
- Government ID (Aadhaar / PAN / etc. for verification)
Device Information
We may collect certain device details including:
- Device type
- Operating system
- IP address
- App usage data
Financial Information
For loan eligibility and verification we may collect:
- Bank account details
- Transaction data (only when authorized by the user)
2. How We Use Your Information
We use your information for the following purposes:
- To verify your identity
- To process loan applications
- To improve our services
- To provide customer support
- To prevent fraud and ensure security
- To comply with legal requirements
3. Google Account Information
If you choose to sign in using Google Sign-In, we may access:
- Your Google email address
- Your basic profile information
We only use this information for authentication and account creation. We do not access your Google Drive, contacts, or other private data.
4. Data Sharing
We do not sell your personal information. However, your information may be shared with:
- Financial partners for loan processing
- Identity verification providers
- Government authorities when legally required
5. Data Security
We implement appropriate security measures to protect your personal information, including:
- Secure servers
- Encrypted data transmission
- Restricted access to sensitive data
6. User Rights
You have the right to:
- Request access to your data
- Request correction of incorrect data
- Request deletion of your account
To make a request, contact us at the email below.
7. Third-Party Services
Our app may use third-party services such as:
- Google Sign-In
- Analytics tools
- Payment gateways
These services may collect information according to their own privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: support@suvidha-app.com
Website: https://www.suvidha-app.com